Brian Bulkowski

Products I've used recently

brian@bulkowski.org

The genesis of this page is that I've noticed over the last year that good, unbiased reviews of consumer products are harder and harder to come across. Google won't find any for you anymore.

The burden will fall on each of us to talk about our experiences and share them in an unbiased way. Although we could do this on large web sites (Like Epinions, so far it seems those sites are full of people who either love or hate their products.

Supercurves by Curvemeister

This exceptional program has rapidly become my only favorite tool for color correction. It's a photoshop plugin, so you have to be running Photoshop, but the amazing abilities of Supercurves blows away anything else that I've seen. I can always correct faster and more accurately in Supercurves than by using any other system. Whether you're a professional or an advanced amature, check it out!

Color correction

Sony MZ-N707 MD player

The single benefit of this player, and others of its sort, is that it can record analog in a very high quality, very low noise situation. However, it also has a lot of limitations. The primary limitation is that you have to use analog output to get the sound out of the MD player and into other formats. This is to appease the recording industry.

First - you'll need a microphone. I've been using the Sony ECM-DS70 Stereo Microphone. This mic can plug directly into the MD player, but in reality plugging in directly gets you huge noise problems as the drive spins up and down. You'll need the included cable. The cost of the DS70 is about US$ 70, and it is easily carried. I have a small fanny pouch that I take to rehersals and gigs.

Second - you'll need to always be worrying about setting levels. The system for setting levels in the N707 is obscure and complex. I didn't learn how to do it until a year after starting to use the device. The built-in settings are good for talking, but once you get to live music, a single cello will cause this mic/recorder combo to max out and distort. The key sequence is something like starting the recording, hitting pause, then doing something else. It isn't just in the menus somewhere. Damn you, Sony!

In terms of using this player to simply play music, the benefits are that you can store lots of music on MDs (several hours per disc, the equivilent of a huge amount of flash cards), the battery life is great, and the size of the device is small. But I find that a MP3-CD is far better. It's a little bigger, but the battery life is far better. I make MP3-CDs for other reasons, like playing on my DVD player. The N707 requires you to use their download function for making MDs from MP3s, and that software is annoying and buggy. One of the times I used it the battery on the N707 died in the middle of download, at which point the software refused to ever download those particular tracks again. Tracks are limited to 3 downloads at a time, and has a system for "checking out" tracks onto disks, and requiring you to insert the disk again in order to "check it in". The issues of copywrite control for music are complex, but the simple fact is that MP3-CDs are cheap, simple, and more widely usable.

Recommended? Conditionally. I keep using it, and it's become a staple in my gig bag for going over performances.

Banks - Wells Fargo and USAA

Man, has Wells Fargo been making me mad. What a lousy company. What bothers me the most is how they demand I go to a branch. There are things that, according to Wells Fargo policy, can only be done at a branch. For example, closing an account with a positive balance. They can just cut a check - "We don't have any checks here" - yeah, a bank with no check. Love you, guys.

What got me terribly mad was when I closed Ann's account. It took me 4 hours of going to branches and notaries. Wells Fargo demands certain papers to be notarized, but also doesn't have notaries. Over the phone, they couldn't do all the things that happened at a branch. It just doesn't make sense. I explained the situation, gave them the paperwork, which the branch personsonelle faxed to the legal department. Legal rendered an opinion, I closed the account. But it took 4 hours. All of that could have been done over the phone, without me waiting in an ugly branch.

What really cheesed me, though, was when I got a bank statement on that account a month later with a $-8 balance. They had taken their service fees from an inactive account. I called to rectify the situation, and they said they couldn't talk to me because I wasn't Ann Simon, and I should have her call back. They had no information that I had presented documentation that I was in custody of the account - but that if I went to a branch, I could get it all sorted out. I told them that it was their problem, as I wasn't Ann, and they were unlikely to collect the eight dollars from her. I resolved then to change banks.

The bank I'm at now is USAA. USAA is a non-profit bank set up to aid US service personel. It is strongly rooted in the tradition of no branches - my closest branch is in Sacramento. Every time I've called them on the phone they have been professional and accurate. The only real problem with USAA is the time it takes for a deposit to be credited to my account - about a week. They provide special envelopes, and the reality is that most money comes to me not by check but by various forms of automatic deposit. Still, some comes in by check. I can move money quickly between Schwab and USAA using MoneyLink - an electronic transfer system that's free.

The difference in the fee structure is staggering. At USAA, I am so far making about $10 per month by banking with them. I get a 0.5% rebate by using the credit portion of my debit card, which ends up being about $15 a month. I get a small interest payment on my balance - only a few percent. There are no other fees. They refund ALL ATM fees - they don't charge foreign ATM fees, and they refund the ATM's fee (up to $15 a month, which gives me two withdrawls a week). I pay $5 for online billpay, but that's it.

Wells Fargo was soaking me for $8 per month in fees, $5 for online billpay, no interest, $1.50 if I used a non-Wells Fargo ATM, and no refunds of the nearly ubiquitous $1.50 ATM fee. So if I used Wells Fargo ATMs half the time, that would be 4 times a month a might use another ATM, and be charged $3 a pop, or up to $12 in ATM fees. Total - about $25 a month. Compared with making about $10 a month. And getting better service.

The process of changing banks has been painful. It's taken about two months, and a few little things every few days. My debit and credit card number are out there all over the place - my gym, my internet service providers, FastTrack, and many more. But today I'm going to cancel those bastards.

DeWalt 12V cordless drill (August 03)

Ok, so I've been doing too much computers. I embarked on a project to build something in physical reality. A platform, out of wood, on which to scream at the world.

Since the last time I did any minor carpentry, cordless tools have been invented and refined.

I don't know much about the competition, although I see them in every hardware store. I see 16v, I see multi-packs including rotary saws.

The DeWalt works great. The packs require quite a bit of charging, and run down by themselves if just left in their case for a few weeks.

Trek 1500 - 04 model year (July 03)

I've always been a fan of Trek. My parents bought me one in 1984, and it was the best bike ever. When I started considering getting back into bicycling for health, Trek was at the top of the list. I was always a biker of long standing, it being my only form of transport until I was about 24. After that it was a slippery slope, through vintage motorcycles, old hondas, and the like until I finally started buying (and paying for) cars on a regular basis.

I'm not a candidate for a cross-whatever bike. I like speed. I like tools built for a particular purpose that answer perfectly to that calling. The Trek does so, at a moderate cost. Lightweight, strong, maneuverable. The drivetrain has a certain spring, and hardness at the same time. Those few-spoked wheels that are all the rage seem to really work (I know, I'm supposed to be getting exercise, but I want to enjoy it).

I've only been out on it a few times since buying it, and I'll update this if the honeymoon ends.

Dell Inspiron 8200 (March 03?)

This machine replaced my old Inspiron 5000, which I had for many years. The Inspiron stopped answering the call when I had it in my courier bag on the motorcycle in a terrible rainstorm. The bag let in just enough water to mess up some of the screen connections, leading to some weird lines on the screen. I kept using it for a while, but the price of new machines just got to be too much.

The Inspiron has the largest number of pixels on any laptop machine currently made (to my knowledge) It's available with 1900x1400 pixels, although I got the 1600x1200 model. Apple's "big screens" don't have even half as many pixels as this machine - although it's a serviceable black plastic instead of adorned with Apple's excellent industrial design.

Pixels are life - if your eyesight is good. I get my glasses tuned every few years, and have excellent corrected vision.

The Inspiron has a number of flaws. First is the addition of an Alps touchpad. I have no idea why Dell switched suppliers from Synaptics. Synaptics pads "just feel better", and have always allowed me to use my machine without a mouse comfortably over long periods of time. The Alps is inaccurate and just feels bad. So I had to buy an external optical mouse and carry it in my bag. I had a long talk with Dell support, and they said that the Synaptics models are "unreliable", which I find hard to believe.

The second flaw is a terrible Samsung DVD/CD-RW drive. It's got a firmware flaw such that I have to insert each disk twice. There's an update to a slightly different drive on Dell's web site, but not the exact model I have. Dell has not adequately resolved this issue with me.

I had one heart attack, where the hard drive just halted. Gulp. Calling Dell tech support, they suggested popping the drive out and reseating it. I said this was ludicris, as the machine had been sitting on a table when it failed, and hadn't moved in days. However, it did the trick - happiness! My suspicion is that the drive got too hot and "failed safe". I had been running the Stanford Folding software, so my CPU was at 100% utilization all the time. After that scare, I removed that program, and haven't had a problem since.

Update: December 31. The inspiron has continued to run flawlessly. I attributed the drive failure to heat, and have stopped running high-CPU background processes (folding).

Palm Tungsten W (May 03)

It's becoming a love-hate relationship with the W.

Last week it became a hate-hate relationship. That's when I found out that the W has the old Dragonball processor, and no software updates will be available for it. None whatsoever. So when my work decided to protect their IMAP servers with SSL, I found myself out of luck. Palm supports SSL over IMAP now - but only for PalmOS 5.0. The web browser supports SSL, and it works great, but VersaMail (the only IMAP client that I've seen so far) supports only the PalmOS 5.0 SSL libraries.

This is an obsolete machine. Don't buy it.

Other than this shortcoming, the W could have a great device. Their insistence that the device won't replace your phone hampers Palm's natural creativity, and creates a second rate solution.

In the first week I struggled over and over again with connection problems. I would get PPP errors, and the network would freeze. I called Palm, I called AT&T. Each one pointed fingers at the other. Finally, just a day before I was going to return the device, I reached a Palm tech support person who is in the Tungsten W group, and he said that whenever he got a network timeout, he did a reset. I tried that, and I've had good luck ever since. But what a horrible week.

Palm will not support OS 5 in the Tungsten W. They're supporting it for all the other Tungstens, but not this one. I think it's because the W has an old processor, the 33mhz Dragonball. The other Tungstens are built on a higher end Intel part (300mhz? 400?) which seems to be required for OS 5. Normally I wouldn't care, but it turns out that SSL support for VersaMail is tied to OS 5 support. So I will never have that feature - and thus will never be able to read my work email, now that there's a new security regime.

A few days ago, the Palm froze badly. I believe that while in my pocket it turned to a "poison" application, the RPN calculator, which froze it. It turns out that the "hard reset" for a W is the following sequence. Hold the power key down. Hit the reset button on the back. Keep holding the power key until the "Palm" logo shows up on the screen - then release it. Doing this kind of reset will remove all data from the Palm, but in some cases, it's the only way out.

In search of a solution, I tried the PowerOn application, which purports to freeze the keys and stop turning the beast on in my pocket. It doesn't work well - it works badly. The exact speed of the double-click required to turn it on is very particular, so it turns out to be useless. I've got an email in to the company (or, in this case, guy) who develops the software, asking if there will be a fix available.

Another grand annoyance is Palm's policy with headsets and bluetooth. Palm refuses to say which 3rd party headsets will work with their device - and they don't sell replacement headsets. It appears to be a 4 conductor 2.5mm jack, which is the same as a "Nokia compatible" 2.5mm headset. I believe anything that works with the Nokia 3300 works with the Palm. Secondly, according to Palm tech support, the Palm Bluetooth card will not support using headsets to talk on the phone. It only supports internet (data) access. So, keep those cords coming in.

All things considered, the single device concept is a winner. I like the form factor - it fits easily in my pocket. A smaller person might disagree. I like the screen. For web browsing, it's useless. Only if you're stuck somewhere very boring with nothing to do will you flip up the browser. It's only useful for text sites. The New York Times looks pretty good, but you have to wade through link after link to get to the real meat.

I plan to start collecting URLs that are built for mobile access. This is currently confusing, as "Mobile Internet" and WAP are usually interchangeable. On the Palm, however, there's a good, full featured browser with a very small screen.

On one hand, I'd like to lambaste Palm for its inattention to the Phone part of their offering. When compared to a Nokia 6100 class phone from 4 years ago, the Nokia would be the clear leader in functionality and ease of use. It would seem that Palm could have copied enough of that functionality to be a good phone. On the other hand, the Palm phone application is highly usable. It has replaced my phone. Sure, it doesn't support downloaded ring tones, and sometimes it gets confused and says I'm already hung up while I'm still on the line. But overall, it's a mediocre phone which I use because it's attached to a great Email device.

Roomba (May 03)

I bought the Roomba on a lark. I was moving in with someone who is neater than me, so I thought one of my contributions to the house could be a robotic vacuum cleaner. Still, I hoped it worked well enough.

It doesn't work well enough. There are a couple of fundamental problems. First is that it gets hung up and won't finish the sweeping, and second is the recommendation that you do only a room at a time. Each room takes about 20 minutes. So you're supposed to babysit this thing for an entire afternoon? The amount of time it takes to just clean up every little last thing from the floor is longer than the time it takes to sweep.

What is fun is watching it wander around. There's a toy there, kind of like the pet dog from Sony ( Aibo, 1999, in case you forgot)

Meatware 1, Computers 0

This points to what SkyNet should really have us humans doing. Vacuuming.

Subaru Legacy Wagon 2003 (Feb 02)

I bought a Subaru Legacy Wagon (Special Edition, Red). This was to replace the 1997 Saturn Wagon (SW2), which was also red. I like a nice practical car to compliment the impractical motorcycle. Great for going to gigs and hauling people around.

The Saturn's engine froze while going down a hill. The Saturn repair rep gave me some song and dance about how the single oil system works when using engine braking on a manual, but in my mind the engine should never freeze. It turns out that this model has known engine design flaws, and has a "secret warrantee". Since I didn't have any receipts for my oil changes, I got nothing. I thought the fact that I came in and spent money on the engine 6 months ago trying to stem the oil leak might help - but no. So no more Saturn cars for me.

A different kind of car company, indeed.

So reliability went up in my search for a new vehicle. I still had the same basic specs - cheap, functional, stylish would be nice - and ended up thinking about the VW Passat Wagon, the Mazda Protoge 5, and the Subaru Legacy. The new Saturn wagon (L200?) was out because it was a Saturn. The Golf was out because it was a little too small, and consumer reports didn't like it. The PT Cruiser never got seriously into the running, and that perhaps was a mistake. The Mazda came out as too small, and the Passat came out with "what am I spending an extra $6k for?" So the Legacy it is.

I like the handling and the engine of the Legacy. I like the cargo room, and how the seats fold down. The rear seats have more space than on the saturn. I liked the options package (power locks, cruise control, sunroof), and the price.

The worst thing has turned out to be the front seats. I can't drive that thing for more than a few hours without feeling a crimp in my neck. I have to stay mindful of my posture, and never put my hands on the top of the wheel. The second worst thing is that the driver's side window has a bunch of wind noise at freeway speed. Above 65 or so you get a loud noise. I imagine Subaru would fix this if I told them about it, but I don't have enough time to drop it off and get it fixed. Maybe sometime.

One more gripe - the CD player has trouble with CD-R's. I'm going to have to drop in a player that plays CD-Rs and MP3s, but I want MP3-Pro support. Let me know if you have any recommendations.

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